Frequently Asked Questions

Everything you need to know about our premium sheepskin products

Are your sheepskin rugs ethically sourced?

Yes, all our sheepskin products are ethically sourced as a byproduct of the food industry. We ensure that our suppliers adhere to strict animal welfare standards.

How do I clean and maintain my sheepskin?

For daily care, we recommend regular shaking and brushing with a wire wool comb. For spills, spot clean with a damp cloth and specialized sheepskin detergent; avoid machine washing unless specified.

What are your UK delivery options?

We offer standard UK delivery within 3-5 working days. Express next-day delivery is also available for orders placed before 1pm Monday through Thursday.

Can I return an item if it doesn't fit my space?

Absolutely. We offer a 30-day return policy. Items must be returned in their original, unused condition with all tags attached for a full refund.

Do you offer international shipping?

Currently, we primarily serve the UK market, but we can arrange international shipping to select countries. Please contact our customer service team for a custom quote.

Will the sheepskin I receive look exactly like the photo?

As sheepskin is a natural product, every piece is unique. While we strive for consistency, slight variations in color, texture, and size are to be expected and are a mark of authenticity.