Returns & Exchanges

At Sheepskinhouse.co.uk, we want you to be completely satisfied with your natural home decor; if your purchase isn't perfect, you can return it within 30 days of delivery for a full refund or exchange. Please ensure all items are returned in their original, unused condition with tags attached to qualify for a return.

1

Initiate Your Return

Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number and specify if you require a refund or an exchange.

2

Pack Your Items

Carefully place the sheepskin products in their original packaging, ensuring they are well-protected to prevent damage during transit, and include your order slip inside.

3

Ship to Our Warehouse

Affix the provided return label to your parcel and drop it off at your nearest authorized courier point; we recommend obtaining a proof of postage for your records.

4

Quality Check and Refund

Once our team inspects the returned items to ensure they meet our quality standards, your refund will be processed to your original payment method within 5-7 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing